What We Collect and Why We Collect It
When you open an account, we collect the details you submit — your name, contact information, and any verification documents required to confirm your identity. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount; we do not store your mobile
-
1
wallet PIN or personal wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the platform performs on your phone. Cookies help us remember your login session so you
-
2
are not asked to re-authenticate every time you return. We do not sell your personal data to third parties. We may share data with payment processors and identity verification services strictly to operate your account. Data retention periods depend on regulatory obligations applicable to the region
-
3
and your account status. If your account is closed, we retain only the minimum records required by applicable rules. You have the right to ask what data we hold, request a correction, or ask us to delete your account data where permitted by law. Availability of
-
4
these rights depends on your local law and the eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.